Plan, direct, or coordinate the transportation operations within an organization or the activities of organizations that provide transportation services.
Sample of reported job titles:
Director of Operations, Fleet Manager, Freight Coordinator, Global Transportation Manager, Traffic Manager, Train Operations Manager, Trainmaster, Transportation Director, Transportation Manager, Transportation Supervisor
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks
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- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Serve as contact persons for all workers within assigned territories.
- Implement schedule or policy changes for transportation services.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Direct investigations to verify and resolve customer or shipper complaints.
- Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Direct staff performing repairs and maintenance to equipment, vehicles, or facilities.
- Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.
- Conduct investigations in cooperation with government agencies to determine causes of transportation accidents, coordinate cleanup activities, or improve safety procedures.
- Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
- Develop criteria, application instructions, procedural manuals, or contracts for federal or state public transportation programs.
- Develop or implement plans to improve transportation services control from regional to national or global load control center operations.
- Direct central load control centers to maximize efficiency and effectiveness of transportation services.
- Supervise clerks assigning tariff classifications or preparing billing.
- Negotiate, authorize, or monitor fulfillment of contracts with equipment or materials suppliers.
- Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors, such as fuel economy or aerodynamics.
- Identify or select transportation and communications system technologies to reduce costs or environmental impacts.
- Provide administrative or technical assistance to those receiving transportation-related grants.
- Direct procurement processes including equipment research and testing, vendor contracts, or requisitions approval.
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Technology Skills
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Knowledge
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- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Skills
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- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Speaking — Talking to others to convey information effectively.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination — Adjusting actions in relation to others’ actions.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Time Management — Managing one’s own time and the time of others.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Negotiation — Bringing others together and trying to reconcile differences.
- Persuasion — Persuading others to change their minds or behavior.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Instructing — Teaching others how to do something.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Mathematics — Using mathematics to solve problems.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Operations Analysis — Analyzing needs and product requirements to create a design.
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Abilities
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- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
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Work Activities
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- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
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Detailed Work Activities
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- Direct organizational operations, projects, or services.
- Supervise employees.
- Liaise between departments or other groups to improve function or communication.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Implement organizational process or policy changes.
- Schedule product or material transportation.
- Manage organizational or project budgets.
- Advise others on business or operational matters.
- Communicate organizational policies and procedures.
- Investigate industrial or transportation accidents.
- Analyze financial records to improve budgeting or planning.
- Analyze financial records to improve efficiency.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Develop operating strategies, plans, or procedures for green or sustainable operations.
- Implement transportation changes to reduce environmental impact.
- Develop safety standards, policies, or procedures.
- Prepare forms or applications.
- Approve expenditures.
- Negotiate sales or lease agreements for products or services.
- Conduct employee training programs.
- Train employees on environmental awareness, conservation, or safety topics.
- Evaluate potential of products, technologies, or resources.
- Advise others on legal or regulatory compliance matters.
- Identify opportunities for green initiatives.
- Manage control system activities in organizations.
- Negotiate labor disputes.
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Work Context
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- Electronic Mail — 100% responded “Every day.”
- Face-to-Face Discussions — 98% responded “Every day.”
- Telephone — 100% responded “Every day.”
- Contact With Others — 89% responded “Constant contact with others.”
- Indoors, Environmentally Controlled — 94% responded “Every day.”
- Duration of Typical Work Week — 89% responded “More than 40 hours.”
- Freedom to Make Decisions — 82% responded “A lot of freedom.”
- Structured versus Unstructured Work — 81% responded “A lot of freedom.”
- Frequency of Decision Making — 80% responded “Every day.”
- Responsibility for Outcomes and Results — 82% responded “Very high responsibility.”
- Work With Work Group or Team — 79% responded “Extremely important.”
- Impact of Decisions on Co-workers or Company Results — 61% responded “Very important results.”
- Coordinate or Lead Others — 60% responded “Extremely important.”
- Time Pressure — 52% responded “Every day.”
- Frequency of Conflict Situations — 45% responded “Once a week or more but not every day.”
- Spend Time Sitting — 49% responded “More than half the time.”
- Responsible for Others’ Health and Safety — 44% responded “High responsibility.”
- Deal With External Customers — 49% responded “Extremely important.”
- Importance of Being Exact or Accurate — 63% responded “Very important.”
- Letters and Memos — 48% responded “Once a week or more but not every day.”
- Deal With Unpleasant or Angry People — 67% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 35% responded “Extremely important.”
- In an Enclosed Vehicle or Equipment — 33% responded “Once a month or more but not every week.”
- Level of Competition — 36% responded “Extremely competitive.”
- Outdoors, Exposed to Weather — 37% responded “Once a week or more but not every day.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 30% responded “Once a month or more but not every week.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 29% responded “Continually or almost continually.”
- Consequence of Error — 35% responded “Very serious.”
- Spend Time Making Repetitive Motions — 36% responded “Less than half the time.”
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Job Zone
| Title |
Job Zone Four: Considerable Preparation Needed |
| Education |
Most of these occupations require a four-year bachelor’s degree, but some do not. |
| Related Experience |
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
| Job Training |
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
| Job Zone Examples |
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators. |
| SVP Range |
(7.0 to < 8.0) |
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Interests
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Interest code: EC
Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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Work Styles
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- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity — Job requires being honest and ethical.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Persistence — Job requires persistence in the face of obstacles.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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Work Values
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- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Wages & Employment Trends
Median wage data for Transportation, Storage, and Distribution Managers.
Employment data for Transportation, Storage, and Distribution Managers.
Industry data for Transportation, Storage, and Distribution Managers.
| Median wages (2018) |
$45.54 hourly, $94,730 annual |
| State wages |
|
| |
| Employment (2018) |
131,000 employees |
| Projected growth (2018-2028) |
Average (4% to 6%)
|
| Projected job openings (2018-2028) |
11,400 |
| State trends |
|
| |
| Top industries (2018) |
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Source: Bureau of Labor Statistics 2018 wage data
and 2018-2028 employment projections
.
“Projected growth” represents the estimated change in total employment over the projections period (2018-2028). “Projected job openings” represent openings due to growth and replacement.
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